cancel
Showing results for 
Search instead for 
Did you mean: 

Please can you reconnect my disconnected number

Reconnecting
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hi

Please can you reconnect my mobile number that has been disconnected. 

Message 1 of 3
31 Views
2 REPLIES 2

Enlli
Level 70: Enigma
  • 10273 Posts
  • 100 Topics
  • 1954 Solutions
Registered:

Sorry, all customers here 

Probably best contacting the O2 Social Media Team

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , or

Instagram (https://o2uk.co/O2CIG

Or phone them on 202 or 0344 809 0202 (contract)

Other ways

Guide: How to find help & contact O2 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 2 of 3
21 Views

MI5
Level 94: Supreme
  • 153834 Posts
  • 656 Topics
  • 29326 Solutions
Registered:

@Reconnecting 

You can get in touch with Payment Management team on 0800 902 0217 or 0800 032 5302.

Payment Management opening hours:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

Consider setting up a direct debit to avoid future issues.

All details here #Guide: How to Pay Your Bill (Airtime & Device Plans) 

You may have to pay a reconnection fee also.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 3
18 Views