cancel
Showing results for 
Search instead for 
Did you mean: 

Am I Stupid?

Ash13
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I pre-ordered a phone in-store and paid a £50 reservation but we did not talk about having said phone go onto a device plan all I did was pre-order am I just being stupid and that step will happen when said phone turns up in store  

Message 1 of 3
621 Views
1 ACCEPTED SOLUTION

Accepted Solutions

jonsie
Level 94: Supreme
  • 95586 Posts
  • 612 Topics
  • 7137 Solutions
Registered:

You really should have agreed on the contract when leaving the 'reservation (?)' fee

If it is a reservation fee then that would potentially mean it being lost if you can't then agree on a tariff

If it was a deposit then you would have some signed a contract subject to a credit check, although I would have expected this to have been done at the same time

Maybe this was a O2 franchise store because I've never heard of an O2 store asking a reservation fee?

I would ring the store tomorrow for clarification

View solution in original post

Message 2 of 3
614 Views
2 REPLIES 2

jonsie
Level 94: Supreme
  • 95586 Posts
  • 612 Topics
  • 7137 Solutions
Registered:

You really should have agreed on the contract when leaving the 'reservation (?)' fee

If it is a reservation fee then that would potentially mean it being lost if you can't then agree on a tariff

If it was a deposit then you would have some signed a contract subject to a credit check, although I would have expected this to have been done at the same time

Maybe this was a O2 franchise store because I've never heard of an O2 store asking a reservation fee?

I would ring the store tomorrow for clarification

Message 2 of 3
615 Views

Ash13
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Dame yeah I will just go back in the morning. I'm such a fool lol

Message 3 of 3
609 Views