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Where is my order?

Chris2Hardy
Level 1: Joiner
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on ‎20-09-2024 07:20

on ‎20-09-2024 07:20

I ordered Pixel Buds Pro Charcoal 5 weeks ago and paid in full straight away. The money has gone from my account but no buds have been received. 

 

I can't see any way to track the order on my O2. What should I do next? This is unacceptable. I bought them for my wife's birthday as they were on offer and now I'm looking pretty stupid.

 

Please help!

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MI5
Level 94: Supreme
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on ‎20-09-2024 08:07

on ‎20-09-2024 08:07

@Chris2Hardy 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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