Accessories missing from new phone
on 10-08-2015 03:07
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on 10-08-2015 03:07
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on 10-08-2015 06:52
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on 10-08-2015 06:52
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on 10-08-2015 07:26
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on 10-08-2015 07:26
I think even if you do contact Microsoft they will advise you to return to the place you got the phone from.
It is the sellers responsibility to ensure you receive the correct goods. As @Bambino says it would be far quicker for you to return it to them...
Veritas Numquam Perit
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on 10-08-2015 09:00
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on 10-08-2015 09:02
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on 10-08-2015 09:10
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on 10-08-2015 09:10
More recent one here ....again Z1
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on 10-08-2015 10:39
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on 10-08-2015 10:39
Missing from the box begs the question as to why this is still happening. It wasn't too long ago that O2 decided to remove chargers from boxes. Take it back and exchange it, I would be interested if this is a one-off or another policy of O2 to remove accessories.
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on 10-08-2015 10:54
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on 10-08-2015 10:54
Good point @jonsie (about a possibility it's a new policy to remove accessories?) If this is the case then I am sure it is illegal. If a product is advertised as being supplied with this and this...then that is how it should be sold? @Anonymous did say that the unopened sticker seemed a bit 'unstuck'...this of course, begs another question..:smileysad:
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10-08-2015 13:20 - edited 10-08-2015 13:21
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10-08-2015 13:20 - edited 10-08-2015 13:21
The question is, what do O2 say should be in the box?
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 10-08-2015 14:54
It doesn't matter what other suppliers say is in the box it what O2 say that is the box that counts!