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Replacement sim card

Kidunne
Level 1: Joiner
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I have a contract with virgin media which includes an O2 sim card.

I have misplaced my sim card, which was never activated, and I am unsure how to order a replacement one as I don't even have the phone number for the missing sim

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MI5
Level 94: Supreme
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@Kidunne 

Guide: Lost or Stolen O2 Device? - How to Report it 

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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madasaf1sh
Level 78: King of Kings
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@Kidunne 


First off it arrives activated, what you need to do is take some photo ID to an o2 store and they can issue you a new one, or alternatively contact o2 Guide: How to find help & contact O2 

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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