Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 256178 Views
  • 2 replies
  • 2 kudos

Resolved! less data

hello hope your good- atm i get 150 data but only use 10 max a month can i change my deal to pay less for less data-i also have my own phone so just nee to pay for a normal amount of data and phone line thanks -also i wonder if you could let me know ...

Resolved! Living in Guernsey

I do not understand why I am charged for making calls in Guernsey - I have a bolt on - I can use my phone in Europe and England. I have had my account for over 20 years!

VAP by Level 1: Joiner
  • 350 Views
  • 4 replies
  • 0 kudos

Order

I placed an order on Sunday and I was sent an email saying I would get a response within 24 hours but still have not heard anything. The order number is [REMOVED] [MOD EDIT: Personal and private information has been removed from this post. Please do ...

Laura123 by Level 1: Joiner
  • 322 Views
  • 3 replies
  • 0 kudos

Royal mail has potentially lost my switch up device

As title.. I sent my switch up via royal mail special delivery, it wasn't delivered next day like it should have been so I contacted them and they have just said it has been potentially lost and that I have to wait til the 5th to put a loss claim in ...

Paul820 by Level 3: Thinker
  • 482 Views
  • 4 replies
  • 0 kudos

Resolved! My bill

Why am I getting a bill when I cancelled my contract last month

Farmertim by Level 1: Joiner
  • 148 Views
  • 1 replies
  • 0 kudos

Resolved! Switch up

Can I change my  plan to switch up

Resolved! Insurance

Hello, Ive just received my iPhone 16 pro max. I stupidly didn’t take out insurance, no idea why , I was in a rush during upgrading I was at work, all my devices and home have insurance so that was silly really. o2 says I can add insurance if it’s in...

Maihaze by Level 1: Joiner
  • 301 Views
  • 2 replies
  • 0 kudos