Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

change to contract

Hi i applied by phone on the 12th September for my new phone and sim contract a simple renew of contract . but to this day im still on old contract old phone still on o2 15 phone calls and every time its 5 days im tether end with this its costing me ...

Complaint O2 has agreed to free repair, what next?

I put a complaint in with O2 late August about my faulty phone, sent them the evidence of mine and other users with the same phone who are having the same issue as me. It took them a number of weeks to call me back, when that call came through on the...

i have ordered a iphone 16 pro

i would like to know whats happening with my order as o2 have taken my 30 pounds up front fee and ive not heard from o2

Resolved! Phone calls from Spain

Will I get charged for phoning an 0800. Uk number while I am in Spain

Resolved! Contract

My device plane is nearly paid can I now switch to simm only

Upgrade tariff

If I update my sim only plan does the extra data get added immediately

Resolved! Phone number

Can I change my phone number

Upgrade

Hi at the moment l have a z fold 5 and l was wondering if l could exchange for a 24 ultra 5g.

My number

what is this number? this is not my number! why are my OTP going to this number. Is this a reason my Bill's are so high, am I paying for two? [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Resolved! iPhone 16 pro eSIM

How do I transfer my esim to a new phone?

O2

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