Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

I need my number unbarred

My phone was stolen and I have gone into o2 this evening to get a replacement sim - however my number is still barred. Can this be lifted please

Roaming bar

I am in Greece and my phone seeming to have a data roaming bar on it. How do I remove it?

bill

have outstanding bill on sim but i cancelled the sim months ago and £was still leaving account so cancelled dd

Awaiting receipt of SIM card.

I have received notice of my first bill, but have still not received my SIM card !!.

Resolved! Bill

Do u have to pay 1 month in advance

I need my bill cancelled, can't phone O2.

Hi, please cancel my phone contract. I've cancelled my direct debit payment as I haven't used it in almost 2 years. I got an email asking for payment, but seeing as I've been paying O2 for nothing for over a year, this is unnecessary. Please cancel m...

Signal issues for over a month

I've been using my o2 sim for just under 2 months now and the signal coverage must be the worst in the UK. I really regret ordering an o2 pay monthly sim, I only did it so save money as I have Virgin Media broadband. I tried to cancel the contract, b...

Resolved! USA call charges

HelloI made a call to the US this evening from the UK.I had WiFi Calling function on and I have the US covered with a zone 1 travel bolt on. So why was I charged £10 for this call. I thought using WiFi was the way to avoid these charges.I am heading ...

Cant switch on sim

My sim doesn’t switch on it comes as emergency only. Cannot pay bill through phone or receive a text to pay online either.

I have been charged multiple times

hello I have been charged multiple times on my card , I usually do monthly tarrif and I have recently changed my card , it didn't charge me so I had to top up but I still didn't get my tarroff , so now I have £30 on my account balance and I managed t...

O2

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