Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 15 replies
  • 5 kudos

Resolved! Sim only deals for the phone

I’m considering this plan -Sim only deals for the phone the bottom of the list there is plan1GB DATAUnlimited minutes and texts12 months Airtime Plan£12.00* MONT...

YKSK by Level 1: Joiner
  • 2 replies
  • 0 kudos

Line managers

How long does it take a line manager to return your call. Its now been 48 hours. They can't be that busy or have I been fobbed off by CS who couldn't deal with my problem or didn't know how to.

PG539 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! New sim Old phone

I've spent years on Virgin Mobile and it was easy to swop numbers/sim. Give notice on rolling monthly sim, purchase new sim. Swop sim and away you go. I'm out of contract for my current 1st 02 phone and I thought I'd buy the current offered £10 a mon...

Kate131 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Bill

How is the charges on my bill as I had a spending cap

Bronagh1 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Change of name

How do I change my name on the account 

Ash94 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Adding an additional phone to my account

Is it possible to add an additional phone and sim to my account. My American fiance spends a lot of time in the UK and wants to use O2 when she is here. But she doesn't have a bank account here. Can she get an account using her US bank account to pay...


Why has O2 turned off 4g calls on my account ? I am not in arrears with my bill at all

Janer1 by Level 1: Joiner
  • 4 replies
  • 0 kudos