Battery needs replaced

JoV · ‎17-07-2025

Any suggestions on improving battery life???

MI5 · ‎17-07-2025

Process here https://www.o2.co.uk/help/phones-and-devices/returns-and-repairs/device-repairs

Price is dependent on phone type.

Also check local phone repair shops etc as costs may be much cheaper.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Enlli · ‎17-07-2025

Depends on the phone but while you decide switching off 5G helps quite a bit

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

Oxonian · ‎17-07-2025

@JoV wrote:
Any suggestions on improving battery life???

If you replace your battery @JoV, turn on "Battery Protection". On a Samsung Galaxy, it is under Settings then Battery. 👍

MI5 · ‎17-07-2025

What if it's not a Galaxy without that feature?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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