Get Help with My O2

FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

MyO2 App and MyO2 Web Issues

Paid my bill end of Feb, app updated and I get this message:- Oops. MyO2 is not available to you yet. Don' worry, you can still mange your account in myO2 for web. Except, I had to reset password, and when I access via the web I can only see O2 WiFi ...

Trouble Creating a Virgin Media O2 ID

Hello,I've recently renegotiated my Virgin Media contract and gained the use of an O2 sim card.I'm having trouble linking my VM account to my O2 account to create a Virgin Media O2 ID.To start the process I followed this link:https://www.virginmedia....

price match or less

can you match Lebara prices for sim ?

Resolved! how to remove a bolt on

please can someone tell me how to remove a bolt on, tried ringing O2 and they just end the call and the my O2 is the worst customer web page I have ever had the displeasure to navigate

I can't see my mobile plan on the app

Hello, I have logged in to my O2 but there is no info on my mobile plan. Cab you help?

Resolved! Monthly rolling data only plan

If I take out a new data only plan for a IoT device I just purchased, will I be able to keep using any data I haven’t used but already paid for if I cancel plan after 30 days? I have purchased a LTE cctv camera but cannot test it or use it without a ...

veryify a upgrade order

I need to verify my upgrade order and my old mobile is broken and unable to communicate so i am unable to repeat your verification code, is there another way to verify? my email is john.chilton1**Personal info**

Resolved! Complain

I need to make a complaint I’ve been telling you to cancel my accounts my credit score is now being affected no one does anything I keep getting cut off by the advisors and being told it will be done but nothing has been done!!!

My o2

Why have 2 of the 4 phones that I pay for been removed from my o2?I no longer have a means of checking what I am paying for?

Add Device

I've got 2 mobile phones, one is setup on my account, how do I add the second one? I've looked everywhere but can't see how to add it.ThanksSteve

O2

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