Get Help with My O2

FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Acount set up

Trying to log into my 02 app but it wants me to verify myself with an old number I no longer have

Resolved! Contract ending. Want to leave O2

Hello, My contract is due to end at the end of this month. Please can I cancel my contract after this? Thanks

Resolved! Daily text from O2 saying ‘your order has taken us a little longer to process’

Hi, I was wondering if anyone else has had any experience of purchasing an Apple Watch and receiving this text message “O2: Your recent order has taken us a little longer to process, sorry about that. Your order should be with you tomorrow. Our carri...

Resolved! Cancel Contract

I would like to cancel my contract as i do not use the sim and dont even know where i have placed the sim

Resolved! Unlimited data

How do I get unlimited data for a month

Anyone else waiting a week for delivery?

Is anyone else waiting a long time? I heard there's an issue with their warehouse, don't know what it is. I phoned them, they just say you have to wait for a courier.

My 02

My 02 account is not setting up

Lateness in delivery

My order said it would be here on the 3rd of december and its still not here yet. When will it be here

My order

I ordered an iPhone 4 and my o2 still doesn’t recognise I have, have I been scammed? £30 went out of my account

Resolved! Sim fraud

Has anyone had their number taken from them by O2 after a fraudulent request for an e-sim ?I did not confirm or approve anything but still lost my number.After 5 weeks O2 have still not rectified their mistake

O2

Forum Posts