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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Resolved! End contract

I want to end my contract to give notice.

Phone not working

I paid my monthly bill on 1st December and now it has stopped working . I cannot ring or text anyone

Resolved! Login to my account

I can't login to my account so I can pay my bill.

Previous complaint

Hi I have had several conversations complaining not being able to access services whilst abroad they were going to refund me some compensation but I haven’t received any please advise thanks

Resolved! Track delivery

How can I track a order of a new phone and contract with no access to o2 ? Kind regards Alex

Moneysupermarket offers

Where do i get the 40GB data plan with annual sim only unlimited sms and calls as advertised at £8 a monthbsim only

My current contract

What am I paying now for data?

Resolved! Login

Hello,I'm tyring to login into my account to check balance but when I login it's saying send a code to the number.I can't view this because the sim card is for a car tracker Hiw can I login in please

Poor internet

Every where I go it’s poor internet connection

Resolved! Cancel sim and swap number

Hello, I have two sims on my o2 account and I would like to cancel one sim and keep that number with my new sim.

O2

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