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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Resolved! convert t e-sim

Hi I got a new phone from my employer and it supports havent a second e-sim.I want to convert my current sim to an e-sim and add it to the new phone. Various sites say you can do this through the my 02 site and through the my 02 app but I cannot find...

New sim deal is not working on my phone

Hi I recently upgraded my phone sim only deal but I have stopped getting messages and people cannot contact me, they r saying it is going straight to voicemail mail and I cannot connect to my o2 as I cannot get the code as it is vai text. Can you ple...