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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

veryify a upgrade order

I need to verify my upgrade order and my old mobile is broken and unable to communicate so i am unable to repeat your verification code, is there another way to verify? my email is john.chilton1**Personal info**

Resolved! Complain

I need to make a complaint I’ve been telling you to cancel my accounts my credit score is now being affected no one does anything I keep getting cut off by the advisors and being told it will be done but nothing has been done!!!

My o2

Why have 2 of the 4 phones that I pay for been removed from my o2?I no longer have a means of checking what I am paying for?

Add Device

I've got 2 mobile phones, one is setup on my account, how do I add the second one? I've looked everywhere but can't see how to add it.ThanksSteve

I’m signed in but it’s saying I don’t have any products but I do

It’s always been tricky to sign in but at least it eventually takes me to my02 account. but now it is saying “You don't have any products or services in this My O2 account“ when I do, I’ve had it for about 3 years so I’m not a new user, I go on here ...

Resolved! change account details

i want to change my account details / bank details

Setting up

Set up my 02

I have 2 phones from o2 and finished paying for 1 .How do i upgrade the one that is paid for.

27 pound per month

Signing into my o2

For some reason I have been logged out of my o2. When I enter my password and username it comes up to enter number associated with my account. When I enter my phone number (the number I have had for over 10 years) it says the number is linked to anot...

Resolved! Phone Bill

I can’t pay my current bill this month due to myself being in financial trouble , is v there any way of help i can get

O2

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