Good News for Galaxy Watch 3

[madasaf1sh]

Just been looking at the Samsung Members App and under the watch 3 is this nice bit of news... 

Looks like o2 will support the watch 3 from the 4th September....

[madasaf1sh]

Just to update according to the store i picked up my watch 3 from, they should be more in stores over the next week or so.

And im loving my watch 3 🙂

[Ianipswich]

I've got a Galaxy Watch 4G and an O2 esim, but I can't scan the QR Code! When I go into "Mobile Networks" in the Galaxy Wearable app, it says "Mobile service for your watch. Mobile service for this watch isn't available in your region. Contact Samsung Customer Service for more information."

I did contact Samsung Customer Service, but they told me to contact O2 to activate this, and nobody whatsoever at O2 knows anything about the Galaxy Watch or an esim(???!!!!!)

Is there any other way to scan the QR code, or any other way to activate the esim in my watch?!

[MI5]

@Ianipswich 

Sounds like either your watch or phone did not come from the UK and has different region firmware on it.

[Ianipswich]

I bought the phone direct from Samsung UK and the watch from Currys (in the UK). I've just got a new phone, but the same thing happened with my previous phone, which was also bought from Samsung UK.

You'd think that someone at Samsung must have thought about that and asked me to check the firmware?!

It's just so frustrating not being able to go any further in the wearables app!! Especially when reading posts on here where the person HAS been able to scan their O2 esim QR Code?! And also when O2 are selling the watch with a data plan where the watch would arrive with a ready-activated esim?!!

[MI5]

Sounds like the watch is at fault there then @Ianipswich 

I'd go back to Currys.........

[madasaf1sh]

@Ianipswich

Is last years watch? As o2 dont support the Galaxy Watch 4G, just the Watch 3 and Active 2

[MI5]

Posted on watch 3 thread 

[Ianipswich]

@madasaf1sh  Thanks for your reply. I would be inclined to believe that, but they are advertising the Galaxy Watch 4G on their website: https://www.o2.co.uk/shop/samsung/galaxy-watch

And the Galaxy Watch 3 is here: https://www.o2.co.uk/shop/samsung/galaxy-watch3

Thanks for all the replies so far - hopefully someone can find a solution for me?!!! 

[madasaf1sh]

@Ianipswich

Thats the Bluetooth only version, and not the LTE/4G version.

You can only buy the Watch 3 in store with LTE, the only one available online is again only the Bluetooth Version.

[Ianipswich]

@madasaf1sh  OK, their description is wrong because they say no 3G/4G, but the first line of the description is "Stay connected, with or without your phone.". And the watch on that page is exactly my watch and my watch is LTE and has an esim. I just can't activate it!!!

@MI5  - Should I not have posted my message on this thread? I was just hoping to get some help with my watch, but if I need to post on another thread, can you let me know which thread I should post this topic on please?