Get Help with Other Devices

Resolved! my phone is not working

i went to use my phone and it was completley blank and yet i had been using it five miutes previously.

Resolved! Need help with APN for Nokia 920 Roaming

Windows phone, Windows 8.1 but O2 Help call could not help me with setting the APN which did not happen automatically. With other newer Windows 10 phone its Setup allowed me to get Roaming in the EU with voice, SMS, and Data but Helpdesk woman didn't...

How to report poor coverage?

I'm getting poor coverage and I went onto the O2 site to report the problem. The link given to "find the correct contact number" takes me to an area without any mention of reporting problems.I can understand that O2 might not be thrilled with the ide...

Latest struggle with the Smartphone - Memory and photos

Hi the good news is that the phone is being used daily if only for Whats App and texts. But Im on my wayThe phone is an Amplicomms. Im now using the Android version not Seniors . The not so good news is A Message keeps telling me Memory is low . But ...

data SIM card for a car

I have a data pay as yo SIM card. Trying to use in a jaguar but unable to. I suspect it is the APN setting. Please can you let me know what I need to do.The SIM card works fine in my iPad once the settings are reset to ibrowse

Resolved! Memory cards for Doro phones?

Hi all, Does anyone know what capacity of memory card the Doro Primo 805 and the Doro 6520 take? Many thanks, Gerald

Resolved! Lost voicemails

HiI was looking to see if someone would be able to help me with retrieving voicemails since o2 customer service have been useless.I recently upgraded my sim only contract only to find my visual voicemails have disappeared. There were some really prec...

Resolved! Picking up voice messages turns off mailbox

Hi - I have a Nokia 3310, and every time I try to pick up a voice message it turns off my Mailbox (I get a recorded message confirming it has been turned off). I can turn it back on by dialling 1710, but is there a way to stop it doing this? Thanks

Resolved! How to transfer Data From BB 9900 to BB KEYone

I have just upgraded my BB 9900 since it no longer connects to the internet via O2 so I bought a BB KEYone my problem is how do transfer the data from 9900 to KEYone . I dont think the standard BB Desk Top software is going to work since it does not ...

Resolved! To short nickname

Hi, I cant log in to MY O2, I want to menage my wi fi, set up new wi fi password and find name of it. Problem is, in USER NAME I can type only 15 marks. My e mail adress contains 21 marks. How can i log in to my account? Is user name difrent than ema...

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