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Amazon Fire tablet

Anonymous
Not applicable

I have aquired a 2nd hand Amazon Fire tablet

Have been told it has been 'cleaned'

 

I have imput via my Sky hub the password to the tablet

 

Is there anything else I aught to do?

 

And assistance will be gratefully received.

 

(I have a Sony Xperia L1 mobile)

Message 1 of 19
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18 REPLIES 18

O2Leyla
O2 Support
O2 Support
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Registered:
Hello Wispared7, To make sure everything has been removed from the Tablet I would suggest factory resetting the device which can be done under the settings option. If you have trouble with finding this please pop onto our website where you can book a free appointment with one of our gurus who will be happy to assist.

Hope this helps.
Message 2 of 19
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Anonymous
Not applicable

Thank you for replying @O2Leyla 

The good friend who gave me the tablet told me it had been returned to factory settings.

Message 3 of 19
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MI5
Level 94: Supreme
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Registered:

@Anonymous 

To get full benefit you'll need to enter your own Amazon account details too.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 4 of 19
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Anonymous
Not applicable

Thank you for your reply @MI5 

I have entered my own Amazon details ... ... ... however somehow I have lost Alexa who was there when my good friend gave me the tablet

I would like to be able to ask Alexa to play music.

 

Sorry to be a bit of a nuisance, as usual.

 

 

Message 5 of 19
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MI5
Level 94: Supreme
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Registered:

@Anonymous 

You can download Alexa app if you've deleted it.

Go to this link when on your Amazon tablet https://www.amazon.co.uk/Amazon-com-Amazon-Alexa/dp/B00P03D4D2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 6 of 19
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Anonymous
Not applicable

Thank you @MI5 for your reply

I now have Alexa back and have music on the tablet

 

I am just thinking ... ... ... is there perhaps an old Amazon Fire thread(s) so I don't have to bother you and others on the community

 

Just thinking.

Message 7 of 19
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Cleoriff
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@Anonymous 

I wouldnt bother looking for old Amazon Fire threads. They have come a long way since then.

Also YOUR questions are relevant to you... Leave this thread as it is. smiling

 

Edited to amend would into wouldn't Cheers

*The Game Is On*

Girl in a jacket
Message 8 of 19
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Anonymous
Not applicable

Thank you @Cleoriff smiling

Message 9 of 19
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Anonymous
Not applicable

Alexa don't like me LOL

She's female and 'flighty' wink

 

Jane's jinxed it again!

 

A job for tomorrow methinks

Message 10 of 19
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