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Forum Posts

Why is this board read only?

Hello, Have you visited the New To O2 board and are questioning why you're unable to post? I've recently reviewed the boards currently active in our Community, intending to reduce the number of boards and simplify our Community structure. After evalu...

Dave-O2 by Community Manager
  • 78 Views
  • 0 replies
  • 0 kudos

Track down another account with o2

my second account with o2 has gone missing from the payment sheet. How do I find it?

Pat7 by Level 1: Joiner
  • 403 Views
  • 6 replies
  • 0 kudos

Top up

Hiseveral attempts of topping up won’t accept it

Sw9654 by Level 1: Joiner
  • 244 Views
  • 3 replies
  • 0 kudos

Risk team

Hello, my order got sent to risk team they said they wanted to ask me a few questions regarding my order, does anyone know what they will ask on the call and what happens after that? Thanks

Rubyxena by Level 1: Joiner
  • 326 Views
  • 2 replies
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Haven’t received phone

I set up a new contract on Monday and paid but haven’t heard anything and it said a new phone would be delivered the next day?

Upgrade

So I opened a sim only plan with 02 2 days ago, i checked my 02 app it said I was eligible to upgrade not sure why as I know you have to be with them for a specific amount of time to upgrade to a device anyway, I applied as it allowed me to I passed ...

Rubyxena by Level 1: Joiner
  • 292 Views
  • 2 replies
  • 0 kudos

Resolved! pac

How do I provide PAC code to O2?

VGP by Level 1: Joiner
  • 159 Views
  • 1 replies
  • 0 kudos

Resolved! SIM card

Ordered a pay monthly SIM card through Virgin on 20th March unfortunately got lost in there system phoned Virgin on 25th was on phone with them 61 minutes to sort out they put me through to O2 for another 14 minutes to order a new sim they advised th...

Neville by Level 1: Joiner
  • 226 Views
  • 1 replies
  • 0 kudos

Unlock old Alcatel phone locked to VirginMedia

HiSince all virgin-mobile users are being shifted over to O2, I wanted to know if anyone has experience of getting an old mobile phone unlocked.I have an alcatel OT-916 which is locked to VirginMedia, I've been trying to get the codes to unlock it bu...

When will I have access to my O2 account

Hiya I made an acc for O2 and placed an order for a new iPhone and I cannot get into my account to see if I have a tracking order yet and it says I need to wait 48 hours for my account to be accessed

Reece2005 by Level 1: Joiner
  • 201 Views
  • 1 replies
  • 0 kudos