Upgrade

[Rubyxena]

So I opened a sim only plan with 02 2 days ago, i checked my 02 app it said I was eligible to upgrade not sure why as I know you have to be with them for a specific amount of time to upgrade to a device anyway, I applied as it allowed me to I passed the credit check etc but it got referred to credit risk team. Would they approve the order still considering it said I was eligible and allowed me to apply for a device through upgrade?

[Enlli]

Looks like you should contact the sales team as they can help with that – message them on Social Media if yo can - on Facebook (https://o2uk.co/O2CFB) , 

 Twitter (https://o2uk.co/O2CTW) or 

 Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255, free from any phone or landline or via Guide: A Guide to Skype - best time to try calling is around 08:10am.

[Enlli]

Looks like you should contact the sales team as they can help with that – message them on Social Media if yo can - on Facebook  (https://o2uk.co/O2CFB) , 

 Twitter  (https://o2uk.co/O2CTW)  or 

 Instagram  (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255, free from any phone or landline or via Guide: A Guide to Skype - best time to try calling is around 08:10am.