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EllieG12235565
Level 1: Joiner
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Hi guys I’m new I tried to purchase an iPad but didn’t pass the credit check but still was charged the up front payment how do I get it refunded 

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MI5
Level 94: Supreme
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@EllieG12235565 

Your payment will be pending with your bank, so O2 haven't got your money.

Your bank will return it in 5 to 7 days tiime.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 147240 Posts
  • 636 Topics
  • 28301 Solutions
Registered:

@EllieG12235565 

Your payment will be pending with your bank, so O2 haven't got your money.

Your bank will return it in 5 to 7 days tiime.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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