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one off bolt

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WJR
Level 1: Joiner
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on ‎24-09-2019 11:34

on ‎24-09-2019 11:34

Hi.By mistake my child buy one off bolt yesterday thinking that is upgrade.Today I received email that i am charged 47.66 pound.If is any possibility to cancel  one off bolt,please?Thank you

Kind regards

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MI5
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on ‎24-09-2019 12:27

on ‎24-09-2019 12:27

@WJR 

We don't have any access to accounts on here so you need to contact customer service directly please, who will help you Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151661 Posts
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Registered:

on ‎24-09-2019 12:27

on ‎24-09-2019 12:27

@WJR 

We don't have any access to accounts on here so you need to contact customer service directly please, who will help you Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
Level 94: Supreme
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on ‎24-09-2019 15:49

on ‎24-09-2019 15:49

What sort of bolt on is this? None cost so much that I'm aware of open_mouth

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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MI5
Level 94: Supreme
In response to jonsie
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on ‎24-09-2019 16:14

on ‎24-09-2019 16:14

Yeah, i thought it was a lot of money too.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
Level 94: Supreme
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on ‎24-09-2019 16:17

on ‎24-09-2019 16:17

Indeed, more than meets the eye.... 

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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