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Level 1: Joiner
Posts: 6
Registered: ‎05-05-2020

not receiving text messages

[ Edited ]

I did an upgrade on Sunday and not receiving text messages can send Texas call but just can't receive them

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Level 1: Joiner
Posts: 5
Registered: ‎06-05-2020

Re: not receiving text messages

[ Edited ]

Me too! Any solution??

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Level 1: Joiner
Posts: 6
Registered: ‎05-05-2020

Re: not receiving text messages

[ Edited ]

Looks like there is a problem with this happening to alot of people

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Posts: 87,968
Topics: 738
Registered: ‎14-01-2013

Re: not receiving text messages

[ Edited ]

@Mturton @Caz2 @Steffi79 

This IS happening to many many people. Sometimes due to porting... other times it's the new S20 or a couple of new iPhones.

Obviously an issue and only O2 can sort it I'm afraid.

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Level 1: Joiner
Posts: 6
Registered: ‎05-05-2020

Re: not receiving text messages

I had the S9 and upgraded to the S20 plus I am trying everything to get my text messages to work I need them to work for a code x
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Level 1: Joiner
Posts: 2
Registered: ‎03-05-2020

Re: not receiving text messages

I have the same problem. I ported in from another network I can receive calls and sent texts but can’t receive any.

iMessage is also not activating
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Level 1: Joiner
Posts: 6
Registered: ‎05-05-2020

Re: not receiving text messages

I have samsung A71 that's not working thankyou for information will get in contact with 02
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Level 1: Joiner
Posts: 1
Registered: ‎06-05-2020

Re: not receiving text messages

Same problem. Changed from S9 to S20 on Monday. All worked fine at first but stopped getting texts on Tuesday. Have tried everything but not working. Even tried factory reset and now cannot log onto some accounts as I need to authentication text
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Level 1: Joiner
Posts: 6
Registered: ‎05-05-2020

Re: not receiving text messages

I have tried to contact 02 about this problem but I am not getting anywhere
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Posts: 87,968
Topics: 738
Registered: ‎14-01-2013

Re: not receiving text messages

It seems to be a problem at O2's end and  hopefully they are looking into it.

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