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email address in my02

martinht
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on ‎30-03-2020 10:27

on ‎30-03-2020 10:27

My I set up my02 I miss-spelled my email address. How can I change it?

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MI5
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on ‎30-03-2020 10:28

on ‎30-03-2020 10:28

@martinht 

You will have to call customer service to change it. Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
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jonsie
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on ‎30-03-2020 10:29

on ‎30-03-2020 10:29

You can change it under My Details in the app or online.

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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MI5
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on ‎30-03-2020 10:29

on ‎30-03-2020 10:29

@jonsie wrote:

You can change it under My Details in the app or online.

Verification will be sent to the wrong email address which @martinht won't have access to.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
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on ‎30-03-2020 10:31

on ‎30-03-2020 10:31

I thought they sent a code to the phone and then verified the new email?

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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MI5
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on ‎30-03-2020 10:42

on ‎30-03-2020 10:42

The reset link is sent via email.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
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on ‎30-03-2020 10:43

on ‎30-03-2020 10:43

I stand corrected Bow

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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