Any limits on email address linked to O2 id?

[Jon-89873494237]

Having just taken out a new O2 contract, I'm having problems with the email addresses acceped by O2 as an id.

I wanted to use an email associated with my domain:

     "o2.mobilephone@<my 18 character domain name>.co.uk"

but - although the O2 page said that the id had been updated and it had sent me a confirmation email - nothing has been delivered. I've tried this multiple times, and with some variations on the email (such as 'o2@...'. For now I'm having to use a Gmail address.

Is there some undocumented limit on the length of email addresses that will work with the O2 web site?

Or is there some email address filtering that may be preventing me from using my domain's email?

[MI5]

@Jon-89873494237 

The O2 website is not the most stable or user friendly so issues like this aren't surprising.

Best to ask @Martin-O2 to make some enquiries for you.

[Martin-O2]

Thanks for the tag on this @MI5. 

@Jon-89873494237 I'll pass this over to our Guru team who can take a look at your account and find out whats going on. I'll need some details to proceed so I'll send you a private message so we can talk further. 

[Jon-89873494237]

Thanks....although still waiting to hear from the Guru Team!