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withdraw credited money

broughton
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with it being full payments and showing on my 02 account now i’m wondering if i can withdraw the money myself into my bank due to the phone lines being full with this pandemic and how you can do this. thanks
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MI5
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@broughton 

You need to call customer service to withdraw the funds Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
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Only customer service can transfer the credit to your bank. It's not possible to do it yourself @broughton 

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