This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

email address in my02

martinht
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎30-03-2020 10:27

on ‎30-03-2020 10:27

My I set up my02 I miss-spelled my email address. How can I change it?

Message 1 of 7
726 Views
0 Kudos
6 REPLIES 6

MI5
Level 94: Supreme
  • 152059 Posts
  • 651 Topics
  • 28917 Solutions
Registered:

on ‎30-03-2020 10:28

on ‎30-03-2020 10:28

@martinht 

You will have to call customer service to change it. Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 7
722 Views
0 Kudos

jonsie
Level 94: Supreme
  • 96020 Posts
  • 612 Topics
  • 7149 Solutions
Registered:

on ‎30-03-2020 10:29

on ‎30-03-2020 10:29

You can change it under My Details in the app or online.

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


Message 3 of 7
721 Views
0 Kudos

MI5
Level 94: Supreme
In response to jonsie
  • 152059 Posts
  • 651 Topics
  • 28917 Solutions
Registered:

on ‎30-03-2020 10:29

on ‎30-03-2020 10:29

@jonsie wrote:

You can change it under My Details in the app or online.

Verification will be sent to the wrong email address which @martinht won't have access to.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 7
717 Views
0 Kudos

jonsie
Level 94: Supreme
In response to MI5
  • 96020 Posts
  • 612 Topics
  • 7149 Solutions
Registered:

on ‎30-03-2020 10:31

on ‎30-03-2020 10:31

I thought they sent a code to the phone and then verified the new email?

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


Message 5 of 7
713 Views
0 Kudos

MI5
Level 94: Supreme
In response to jonsie
  • 152059 Posts
  • 651 Topics
  • 28917 Solutions
Registered:

on ‎30-03-2020 10:42

on ‎30-03-2020 10:42

The reset link is sent via email.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 6 of 7
706 Views
0 Kudos

jonsie
Level 94: Supreme
In response to MI5
  • 96020 Posts
  • 612 Topics
  • 7149 Solutions
Registered:

on ‎30-03-2020 10:43

on ‎30-03-2020 10:43

I stand corrected Bow

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


Message 7 of 7
705 Views
0 Kudos
Related Content
Top Kudoed Authors
View All
Top