This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

eSIM swap to another device

Go to solution
jack11961
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎11-11-2024 19:58

on ‎11-11-2024 19:58

eSIM swap to another device

Message 1 of 3
399 Views
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
jonsie
Level 94: Supreme
  • 97669 Posts
  • 615 Topics
  • 7232 Solutions
Registered:

on ‎11-11-2024 20:06

on ‎11-11-2024 20:06

You will need a new esim

Easiest optionis to go instore with photo ID

Support guide here

eSIM - How to activate  

Official Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


View solution in original post

Message 2 of 3
395 Views
0 Kudos
2 REPLIES 2

Go to solution
jonsie
Level 94: Supreme
  • 97669 Posts
  • 615 Topics
  • 7232 Solutions
Registered:

on ‎11-11-2024 20:06

on ‎11-11-2024 20:06

You will need a new esim

Easiest optionis to go instore with photo ID

Support guide here

eSIM - How to activate  

Official Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


Message 2 of 3
396 Views
0 Kudos

Go to solution
Enlli
Level 70: Enigma
  • 10179 Posts
  • 97 Topics
  • 1952 Solutions
Registered:

on ‎11-11-2024 21:03

on ‎11-11-2024 21:03

If you can get a plastic replacement. Every time you need to switch your eSIM you will have this problem

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 3 of 3
381 Views
0 Kudos
Top Kudoed Authors
View All
Top