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Roaming data usage

Maggie12
Level 1: Joiner
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I've been abroad for 10 days and I had a message to say I'd reached my spend cap. I was using hotel Internet.  On checking my bill its says I've made several phone calls for a few seconds each and have been charged £2 for each call. I haven't made any calls and I can't seem to get help. Can anyone out there help me please 

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Enlli
Level 68: Extraordinaire
  • 8422 Posts
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Registered:

These would have been calls sent to your phone which were diverted back to your voicemail service. You pay for the return leg even if a message is not left

Common problem on all networks 

Turn of your answphone before you ltavel

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

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Enlli
Level 68: Extraordinaire
  • 8422 Posts
  • 59 Topics
  • 1733 Solutions
Registered:

These would have been calls sent to your phone which were diverted back to your voicemail service. You pay for the return leg even if a message is not left

Common problem on all networks 

Turn of your answphone before you ltavel

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 2 of 2
32 Views