Transfer of old mobile number

[RKnightley]

I have been trying for the last 5 or 6 days to get my old mobile number(xxxxxxxxxx) reinstated on my phone. I have recently upgraded, and was given a new SIM, with a new number (xxxxxxxxxxx). I want the new number removed, and replaced with the old number. I have tried calling several times, and given the agent my PAC code as well (xxxxxxxxxx).

Please can we get this sorted ASAP. I To recap, I want to keep my old phone number (xxxxxxxxxxx).

Thank you

Robert

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[jonsie · Accepted solution]

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

or give them a call on 202  or 0344 809 0202

[Enlli]

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