Sim blocked

Harris · ‎06-08-2021

Hi

I lost my phone and the person was kind enough to give it back due to my brothers details on the phone but my sim is blocked and I wanted to get it unlocked I tried to live chat with o2 but its not working for some reason is there anyone who can help me with this

jonsie · ‎06-08-2021

Are you able to assist @O2Lisa ?

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

O2Lisa · ‎06-08-2021

Hiya @jonsie yeah of course I can 😊

I'll message you privately @Harris and get this sorted for you.

My working hours are Monday - Thursday 08:00 - 18:00
Any messages sent outside these time will be responded to on my return.
Thanks

jonsie · ‎06-08-2021

Thank you @O2Lisa 👍

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

O2Lisa · ‎06-08-2021

You're welcome @jonsie 😀

My working hours are Monday - Thursday 08:00 - 18:00
Any messages sent outside these time will be responded to on my return.
Thanks

O2

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