Registering for My O2

[TartanPug]

Hi, 

I recently transferred from Virgin mobile to O2 mobile, porting my number over. I registered for My O2 but every time I try and login it says there is an error, my account is not active and to wait 48 hours. 
Has anyone else had this or can anyone help? 

Thanks 

[pgn · Accepted solution]

It could be that you need to reach out to the O2 Social Media Team, @TartanPug - links are just below this post (Twitter, Facebook, etc).

Or call O2 around 08:00, numbers in this Guide: Coronavirus Community Help and Support to check all is good with your account for https://community.o2.co.uk/t5/How-to-Guides/How-to-guide-My-O2/ba-p/1275603 to work as it should. Good luck!