Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...
I want to change my messages and phone calls down is there anyway I can change it?
I've bought a new handset and O2 package of another company. Everything works fine and have kept the same number, but I can't seem to get it to show properly on my O2 App. When I try to add the number, it says it is already associated with another ac...
I try to redeem my rewards off my pay monthly bill, but i can’t .Rewards don't appear on my account .
I made a plan + iPhone 13 pro max with you guys. But I received a email and they said is out of stock, will be able in 14 days. I will not be here because I’ll get holidays. So I want cancel the plan and I want my money back
Hello,I would like you please to help me with an issue I’m dealing with while I’m not able to log in my O2 App.just to point out that I can log in from the website but even there sometimes I can’t see my O2.Thank you
On my billing account, I have noticed 4 recent charges to Premium Text numbers 88101 - Opera telecom, 20 Jan, 30 Jan, 4 Feb & 6 Feb. I have been charged £1.25 per text, and I have not made these calls. Who do I contact about firstly stopping this hap...
So last week I rang O2 to cancel my iPad contract, after being on hold for 40 minutes I got through to what sounded like a 6 year old Indian child, who just answered all my questions with "yes". After ringing them back today to check if my cancellati...
Hello there, please can you help me. My phone was recently stolen and I have no way of accessing my 02 account without an OTP, I am in Germany and desperate to have my number back. I am still here till the end of the month. It's been very difficult t...
Hi all,I've been an O2 PAYG customer for many years, and have had a MyO2 account throughout. Connected to the account I've had my own phone, plus others I bought and manage for my mum and my daughter.Today, I upgraded my PAYG tariff to a 12 month pay...
How do i change my spend cap. Aurora doesn't understand the question and there is no one available on chat
