Premium charge

[StuM]

I have keep getting charged for a premium msg of 00.21p which I haven't given permission for. How do I stop this?

[Bambino]

@StuM Take a look at these links: 

https://community.o2.co.uk/t5/How-to-Guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-s...

https://payforitsucks.co.uk/

[Cleoriff]

Hi @StuM 

You also need to contact O2 and ask them to place the following 2 bars on your account

Bar all Direct to bill debits

Bar Premium rate numbers

Contact numbers for O2 are in this guide Guide: Coronavirus Community Help and Support