Phone not working

[JakeBrooks]

Hello, 

I have an issue with my phone, network related. So apparenlty there are no network issues, but I cannot send standard texts, the phone calling is not working, I cannot receive texts, I cannot receive calls, I cannot get hold of anyone at o2, the data has stopped working, my contract ends on October 30th, but I can use the wifi, everything works fine with that, so the phone itself is fine, just all of the o2 services.

Please help!

[MI5]

@JakeBrooks 

You need to try your sim in another phone to see if it has failed, or pop into any O2 store for a free replacement.

You should also check that your bills have been paid etc.

[JakeBrooks · Accepted solution]

Ah, it's all sorted now. I tried everything except for the basic rule of tech. Try switching it off and back on again! 

[MI5]

LOL, always a good start point