on 08-10-2020 11:56
My 11 month old S10 Note has stopped charging and comes up and says it has a temp warning and won't charge ? any ideas ?
Any ideas how it get it fixed ?
on 08-10-2020 12:02
This is usually a fault with the charging port.
Try carefully cleaning out any debris with a cocktail stick or similar.
If that doesn't fix it, you have warranty so you can send to O2 for repair https://www.o2.co.uk/help/phones-sims-and-devices/our-faults-and-repairs-policy
or contact Samsung directly https://www.samsung.com/uk/support/contact/
on 08-10-2020 12:05
on 08-10-2020 12:05
I have tried to clean it and it has not helped so I think there is a fault inside, I shall follow up and see if can get it repaired under warranty