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Phone not turning on

Angelos
Level 1: Joiner
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Hi 

 

So my phone just stopped charging and have the accidental cover on the phone, do I have to wait for customer service to organise a replacement while they fix it?

 

Don't know why we can't do it over the website.

 

Is there a section on the website to send o2 a message of my damage to my phone or do I have to wait for tomorrow?

 

Regards

A

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Bambino
Level 84: Resplendent
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@Angelos Please see this: https://www.o2.co.uk/help/digital-services/o2-insurance

All other available numbers are in the link below:

Guide: Coronavirus Community Help and Support 

I DO NOT WORK FOR O2



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