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O2 Open

Vimespool
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on ‎06-03-2024 09:37

on ‎06-03-2024 09:37

Ive just got a new phone on refresh and as I work for the NHS I have applied for the discount. I have verified my work email but whenever I try to add the discount it states "we are having trouble with your details check back in 30 minutes". Its been like this for 2 days, any ideas? 

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MI5
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on ‎06-03-2024 09:39

on ‎06-03-2024 09:39

@Vimespool 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

Guide: How to find help & contact O2 

Guide: O2 Open & Friends and Family discounts - How to sign up 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Vimespool
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on ‎06-03-2024 09:44

on ‎06-03-2024 09:44

Ta muchly! ill probably just pop into the shop  

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