Get Help with My O2

FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

My 02

I've been trying to log into my account since February last year and I still can't

Error Logging in

Hi! It’s been 48hrs since i started with my o2 mobile and data plan and i am having trouble logging in my O2 App after several reinstalls. Also having difficulties using website log ins. I cant also add my preferred ad ons because it keeps on saying ...

App pemisson

App says it is not available to me I have offers to collect time is running out it has been nearly a month

Resolved! Added new Sim to My O2 but now cannot view other 2.

Hi, I have had 2 sims, one for myself and one for my son, which transferred over from Virgin to O2. Once I installed the my O2 app both numbers appeared on the app to monitor.I have now added a third O2 sim for my daughter but when I set up her phone...

Resolved! Adding an additional phone number to my o2 app

Please can someone let me know if there is a way of adding my son’s phone number to the my o2 app. I’ve just received a hefty bill and I need to be able to track his phone!P.s I pay the bill and own the phone!