My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 1 replies
  • 1 kudos

Resolved! Data

Why after a year of a two year contract with O2 (for I pad) am I getting messages half way through my billing period telling me I am out of data? I use my I pad for looking at my e-mails, face book and reading/sending messages, I am elderly and am do...

53plus by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! recieved txt

I received a txt today as follows:- "we are unbale to process your lastest payment, imodrer to avoid fees please update you imformation via. [personal details removed]. I have taken this as a scam. the mobile number quoted in via txt is [personal det...

scam4 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! My first bill says 'paid' but I haven't paid it yet?

As above really, my first bill says paid and I haven't paid it yet? What does this mean? I tried to ring up O2 but the person I spoke to didn't speak English very well so I couldn't understand. Any help appreciated thank you.

Anonymous by Not applicable
  • 2 replies
  • 0 kudos

Resolved! wrong device shown in my O2 account

The wrong device (and IMEI ?) are shown in my account since I changed my phone and had to use a new SIM which was changed to my original phone number. How do I get the account device details changed to show the new phone details?

hhh111jjj by Level 1: Joiner
  • 1 replies
  • 0 kudos

Sim card


Uyg by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! tariff

my sons tariff ends 09/11/20 and we will not be renewing with you. You keep sending letters for best deals and if we do not contact you we will still be on the same tariff, WE dont want it we need to cancel but nobody wants to listen. You go to webch...

bill4ever by Level 1: Joiner
  • 1 replies
  • 0 kudos

When does my contract run out

Hello, can you let me know when my contract runs out please.   

Jessica7 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Paying my bill

I don't get paid until 12'oclock midnight tonight. I will pay 33.65 tonight thank you

Security code

Hi I don't remember my security code. Can you please tell me how can I find it or how to change it?

Georgiana by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! O2 Accessory order

Hi, I have a similar problem to this thread: I ordered an apple pencil Gen 1, and it said it would take up to 3 weeks to collect from store (delayed)....

Isti by Level 1: Joiner
  • 3 replies
  • 0 kudos