Solved: Re: Number not ported over

Futureisland · ‎31-08-2022

Hi, I got a new phone in Saturday and the number still hasn’t ported over, I have tried turning the phone on and off several times but the number hasn’t changed. Can anyone help? Need my number to be working, thanks.

Futureisland · ‎31-08-2022

It just ported over just now 🤦‍😂 thanks for the help

View solution in original post

MI5 · ‎31-08-2022

@Futureisland

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

Guide: Migration & porting into O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Enlli · ‎31-08-2022

Is it a port in from another network or a migration of your present O2 number?

See if thischelps

Guide: Migration & porting into O2

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

Futureisland · ‎31-08-2022

It’s a port from three, thanks for the guide.

Futureisland · ‎31-08-2022

Thanks

MI5 · ‎31-08-2022

Welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Futureisland · ‎31-08-2022

It just ported over just now 🤦‍😂 thanks for the help

O2

Number not ported over

Contract renewal

PAC code

Contract

issue direct debit

Keep old number