Solved: Contract summary

Bradley98 · ‎31-08-2022

I've been sent through a contract summary because i was looking to upgrade, the deal i selected to upgrade to mentions use of my tariff in Europe, USA and Australia, however on my contract summary i have been sent it states the below:

- 75GB UK data of which 25GB of this can be used in our Europe Zone

No mention of USA or Australia there, also find it bit cheeky you can use only 1/3 of your tariff, would be a lot cooler if o2 said that in the first place.

MI5 · ‎31-08-2022

@Bradley98

25 gb is the advertised limit per month when in EU https://www.o2.co.uk/eu-roaming

WRT USA etc, it depends on the included bolt ons.

Guide here Guide: Roaming MegaGuide

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Bradley98 · ‎31-08-2022

in the contract information i've also noticed that it states the above, but int eh Alternative Purchase Options it states:

50GB UK Data of which 25GB of this can be used in our Europe Zone.

MI5 · ‎31-08-2022

@Bradley98

25 gb is the advertised limit per month when in EU https://www.o2.co.uk/eu-roaming

WRT USA etc, it depends on the included bolt ons.

Guide here Guide: Roaming MegaGuide

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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