Solved: Phone still trying to connect to Virgin Wifi

Williadj · ‎31-08-2022

I ported over from Virgin recently. My phone is still trying to connect to Virgin wifi when in it and about and in getting an error message pop up saying that I’ve not got the correct Virgin wifi password. How do I stop it from trying to connect to it in the first place while still connecting to O2 wifi when traveling?

MI5 · ‎31-08-2022

@Williadj

Select "forget" on the virgin wifi connection in your wifi settings.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎31-08-2022

@Williadj

Select "forget" on the virgin wifi connection in your wifi settings.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

Phone still trying to connect to Virgin Wifi

Switch up on 14 day return

Can not log in

Spam calls

Customer Services

Spend Cap