My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 8541 Views
  • 1 replies
  • 1 kudos

Resolved! Spending cap

why can’t I make purchases if my spending cap is £200 and I only spend £7 ? ??

Paul42 by Level 1: Joiner
  • 561 Views
  • 1 replies
  • 0 kudos

Resolved! Cancelled contract

I cancelled my contract at the Andover shop in Andover in March but you keep taking the monthly subscription.

Tetris49 by Level 1: Joiner
  • 367 Views
  • 1 replies
  • 0 kudos

Resolved! O2 Account name change

This sim card is registered to my name but, my girlfriend is using this number and I want to carry the number to her name.She is with me. The account is registered to her email address also. What we need to do?

Deniz by Level 1: Joiner
  • 462 Views
  • 1 replies
  • 0 kudos

Resolved! Disney+ subscription

Hi I currently have the 6 months free disney+ which is coming to an end. If I carry on with the subscription will i get the £2 discount offered on a new subscription?

Dabamps by Level 1: Joiner
  • 408 Views
  • 1 replies
  • 0 kudos

Resolved! Spend cap

Hi can you help me

Bex10 by Level 1: Joiner
  • 420 Views
  • 2 replies
  • 0 kudos

Missing field for security code entry on O2 web site

Recently joined O2 and have had some issues with ids and passwords for the O2 web site. This has resulted in a number of instances where the O2 site wants me to enter the security code texted to the mobile phone. The security code comes through ok on...

IMG_20200322_100403.jpg

Resolved! Phone bill

Hello there I keep getting emails everyday saying my phone bill is overdue and I have 4 days too pay it. I will be paying it on Friday when I get paid can you please put a note on my account to say this. Thanks.

Fefemc49 by Level 1: Joiner
  • 321 Views
  • 1 replies
  • 0 kudos

Resolved! Do not extend contract

Hello, I would like to notify that after 28th May 2022 when I contract finishes I do not wish to extend contract. I am not moving provider and do not want to keep phone number.

RA3 by Level 1: Joiner
  • 359 Views
  • 1 replies
  • 0 kudos