My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 7382 Views
  • 1 replies
  • 1 kudos

Resolved! MyO2 isn’t working

I’ve created an account and everytime i try to sign in, it says it may take 48 hours to activate. it’s been more than 2 days now and i still cant access it

Kaine by Level 1: Joiner
  • 596 Views
  • 5 replies
  • 0 kudos

Resolved! Leave O2

Dear all, How can I leave O2 ? I have a "sorry you're leaving" page directing me to a contact page directing me back to the "sorry you're leaving" page, but nothing to explain how to end the contract on my O2 or a phone number, could anyone help ? Th...

Resolved! cant login

i ordered a phone on contract on wednesday but it says i have no account on my o2 app and on the website it says i have no orders does anyone know what i can do about this?

jodied18 by Level 1: Joiner
  • 636 Views
  • 3 replies
  • 0 kudos

Resolved! SIM Card

Hey,I bought a SIM only deal with a separate number for a video camera and was wondering where I could view this data usage?Thanks for your help!

Annnn by Level 1: Joiner
  • 264 Views
  • 1 replies
  • 0 kudos

Resolved! Data usage

How do I find out what my average data usage is per month?

Sherrell by Level 1: Joiner
  • 587 Views
  • 3 replies
  • 0 kudos

Resolved! Two different numbers in one username

Hi all, do you know if I can register two different numbers (two different cards) under one "Sign in" account? I can't find the way to do that... Any ideas? Or do I need to create another username for the second card? (which is a bit of a pain as if ...

Phone order

I ordered my new phone on the 1st July and it still hasn't arrived

Resolved! Keep an eye out on this one...

Just got a phishing SMS.Looks like O2 but filled it in with bogus details and they all got accepted Reported to ESET screen filter, Microsoft Smart Screen and also the domain host.

Screenshot_20210710-123701_Messages.jpg

Resolved! Possible scam text

I received a text this morning from a mobile no. +447535125201 say O2 could not process my latest bill and giving a website to update billing information via https//billingissue-o2.com Ive logged on to my O2 account and everything looks fine. Any ide...

LindaMac by Level 1: Joiner
  • 494 Views
  • 2 replies
  • 0 kudos

PAC code

I need a pac code to keep my number but change provider. I can’t send messages and when I call 202 it just beeps and the call doesn’t go through. I read that you can get it by logging into o2 account but I can’t find any way to request the code, so a...

Anonymous by Not applicable
  • 420 Views
  • 2 replies
  • 0 kudos