Number Migration: Data not showing in My O2

[Nilrem]

O2 have just successfully migrated my old number. I first noticed my old number had appeared about 48 hours ago.

However my data has not worked since, and on My O2 it says: "This information is not available at this time." under data, instead of showing my allowance and usage. 

Is it normal for data to not work while numbers are transferred? It has been nearly three days now. 

[jonsie]

It can take a couple of days for the system to catch up with your usage

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

or give them a call on 202  or 0344 809 0202