New 02 contract sim

[Lizanne]

I have just put new sim in my new phone however the new contract has not downloaded.  My 02 is still showing old contract which is due up in 3 weeks

[jonsie · Accepted solution]

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this