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My02 App question.

Anonymous
Not applicable
Hi Guys and Gals,

Due to running out of Data a few days ago I added 'The Works' Bolt on.

I can see it's been added onto my Payg account via the App under the tab 'My Bolt Ons, but it won't tell me any further info such as remaining allowances through the app.

I can go online via my MBA and find out that way.

Question to you guys on Contract.

I understand your Myo2 is different to mine as you can check your billing info.

If you add a Bolt On and look in your Myo2 does it just give the info as I described above , or does it also show you the allowances and what's remaining ?
Message 1 of 36
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MI5
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Strange that the app can't report the same for you....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 21 of 36
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jonsie
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@MI5 wrote:
Strange that the app can't report the same for you....

My thoughts too.

Message 22 of 36
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Anonymous
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Agreed.

I understand the perks of having a contract to having Payg.

But this isn't a lack of a perk but instead is a lack of usability.
Message 23 of 36
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MI5
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Maybe it's just a glitch that will resolve itself.....?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 24 of 36
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Anonymous
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I'm not so sure. 😞
Message 25 of 36
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MI5
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Look for the positives bob slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 26 of 36
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Anonymous
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Clever. slight_smile

I've noticed this type of info was not apparently available some time ago when I last added a Bolt On but didn't act on my initial thoughts and basically forgot about it until now.
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MI5
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I guess that's how it is then....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 28 of 36
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Anonymous
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I'm hoping Toby can look into this.

Message 29 of 36
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jonsie
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