cancel
Showing results for 
Search instead for 
Did you mean: 

My02 App question.

Anonymous
Not applicable
Hi Guys and Gals,

Due to running out of Data a few days ago I added 'The Works' Bolt on.

I can see it's been added onto my Payg account via the App under the tab 'My Bolt Ons, but it won't tell me any further info such as remaining allowances through the app.

I can go online via my MBA and find out that way.

Question to you guys on Contract.

I understand your Myo2 is different to mine as you can check your billing info.

If you add a Bolt On and look in your Myo2 does it just give the info as I described above , or does it also show you the allowances and what's remaining ?
Message 1 of 36
13,577 Views
35 REPLIES 35

MI5
Level 94: Supreme
  • 154824 Posts
  • 659 Topics
  • 29444 Solutions
Registered:
Strange that the app can't report the same for you....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 21 of 36
6,207 Views

jonsie
Level 94: Supreme
  • 98696 Posts
  • 617 Topics
  • 7253 Solutions
Registered:

@MI5 wrote:
Strange that the app can't report the same for you....

My thoughts too.

Message 22 of 36
6,205 Views

Anonymous
Not applicable
Agreed.

I understand the perks of having a contract to having Payg.

But this isn't a lack of a perk but instead is a lack of usability.
Message 23 of 36
6,205 Views

MI5
Level 94: Supreme
  • 154824 Posts
  • 659 Topics
  • 29444 Solutions
Registered:
Maybe it's just a glitch that will resolve itself.....?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 24 of 36
6,203 Views

Anonymous
Not applicable
I'm not so sure. 😞
Message 25 of 36
6,202 Views

MI5
Level 94: Supreme
  • 154824 Posts
  • 659 Topics
  • 29444 Solutions
Registered:
Look for the positives bob slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 26 of 36
6,199 Views

Anonymous
Not applicable
Clever. slight_smile

I've noticed this type of info was not apparently available some time ago when I last added a Bolt On but didn't act on my initial thoughts and basically forgot about it until now.
Message 27 of 36
6,192 Views

MI5
Level 94: Supreme
  • 154824 Posts
  • 659 Topics
  • 29444 Solutions
Registered:
I guess that's how it is then....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 28 of 36
6,189 Views

Anonymous
Not applicable
I'm hoping Toby can look into this.

Message 29 of 36
6,187 Views

jonsie
Level 94: Supreme
  • 98696 Posts
  • 617 Topics
  • 7253 Solutions
Registered:
Message 30 of 36
6,183 Views