My02 App question.

Anonymous · ‎28-08-2014

Hi Guys and Gals,

Due to running out of Data a few days ago I added 'The Works' Bolt on.

I can see it's been added onto my Payg account via the App under the tab 'My Bolt Ons, but it won't tell me any further info such as remaining allowances through the app.

I can go online via my MBA and find out that way.

Question to you guys on Contract.

I understand your Myo2 is different to mine as you can check your billing info.

If you add a Bolt On and look in your Myo2 does it just give the info as I described above , or does it also show you the allowances and what's remaining ?

Toby · ‎28-08-2014

Moved to the 'App' section

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MI5 · ‎28-08-2014

I've never added an additional bolt on but my monthly allowance is shown as a "bolt on" with the amount of data remaining.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎28-08-2014

Same for me. Perhaps someone such as @Anonymous or @Anonymous can answer that for you?

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Anonymous · ‎28-08-2014

I have added one in the past and in the my o2 app it shows the bolt on and the allowance of it left be it data or mms

jonsie · ‎28-08-2014

I thought you had added a bolt on @Anonymous

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Anonymous · ‎28-08-2014

You were right jonsie 😊

MI5 · ‎28-08-2014

I figured all bolt ons would be treated the same way in My O2....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎28-08-2014

The bolt ons that I have are standard one except for the unlimited data which obviously doesn't give you details of remaining data.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎28-08-2014

@Toby can you perhaps ask the people that be ?

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