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My o2 app not working

Spudwards56
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I have the my o2 app loaded on my Apple ipad and iphone.

 

I have tried logging in on both devices and get into the app but I just get the spinning wheel on the app with the message Hanh on a second while we load everything.

 

Does anyone else have this problem? Is the app down?

 

Any help would be appreciated

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MI5
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@Spudwards56 

I'm getting an error too so I guess it's down at the moment.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
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Hi @Spudwards56 

No it isn't down. Mine is working I have just tried it

Veritas Numquam Perit

Girl in a jacket
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Cleoriff
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Just tried mine @MI5  and it's working ?

Veritas Numquam Perit

Girl in a jacket
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MI5
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Mine isn't.
Must be another of those account specific issues.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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djbsuffolk
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Android app not working here just a message saying this page can not be displayed was working OK yesterday. Web version fine.
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Spudwards56
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Thanks mate for the reply much appreciated

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MI5
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@Spudwards56 

Try again later and if it's not fixed, give customer service a call Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 8 of 32
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Cleoriff
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Well although I can access the app and the first page is displayed

I can't move from there. I am told I have no internet (I have) and then told it isn't working...so yes it's down.:smileysad:

Another thing not working for O2!!

 

Edited to add...looking at the above, it also appears to be out of date. We are well past the 23rd January, it should be displaying Data renewal, 23rd February!!!!!

Veritas Numquam Perit

Girl in a jacket
Message 9 of 32
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MI5
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Must be down for maintenance I guess.....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 10 of 32
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