cancel
Showing results for 
Search instead for 
Did you mean: 

My o2 app not working

Spudwards56
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I have the my o2 app loaded on my Apple ipad and iphone.

 

I have tried logging in on both devices and get into the app but I just get the spinning wheel on the app with the message Hanh on a second while we load everything.

 

Does anyone else have this problem? Is the app down?

 

Any help would be appreciated

Message 1 of 32
4,037 Views
31 REPLIES 31

MI5
Level 94: Supreme
  • 151673 Posts
  • 649 Topics
  • 28840 Solutions
Registered:

@Spudwards56 

I'm getting an error too so I guess it's down at the moment.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 32
2,352 Views

Cleoriff
Level 94: Supreme
  • 127420 Posts
  • 834 Topics
  • 7586 Solutions
Registered:

Hi @Spudwards56 

No it isn't down. Mine is working I have just tried it

Veritas Numquam Perit

Girl in a jacket
Message 3 of 32
2,351 Views

Cleoriff
Level 94: Supreme
  • 127420 Posts
  • 834 Topics
  • 7586 Solutions
Registered:

Just tried mine @MI5  and it's working ?

Veritas Numquam Perit

Girl in a jacket
Message 4 of 32
2,350 Views

MI5
Level 94: Supreme
  • 151673 Posts
  • 649 Topics
  • 28840 Solutions
Registered:
Mine isn't.
Must be another of those account specific issues.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 5 of 32
2,345 Views

djbsuffolk
Level 9: Fired up
  • 140 Posts
  • 5 Topics
  • 8 Solutions
Registered:
Android app not working here just a message saying this page can not be displayed was working OK yesterday. Web version fine.
Message 6 of 32
2,336 Views

Spudwards56
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Thanks mate for the reply much appreciated

Message 7 of 32
2,331 Views

MI5
Level 94: Supreme
  • 151673 Posts
  • 649 Topics
  • 28840 Solutions
Registered:

@Spudwards56 

Try again later and if it's not fixed, give customer service a call Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 8 of 32
2,318 Views

Cleoriff
  • 127420 Posts
  • 834 Topics
  • 7586 Solutions
Registered:

Well although I can access the app and the first page is displayed

I can't move from there. I am told I have no internet (I have) and then told it isn't working...so yes it's down.:smileysad:

Another thing not working for O2!!

 

Edited to add...looking at the above, it also appears to be out of date. We are well past the 23rd January, it should be displaying Data renewal, 23rd February!!!!!

Veritas Numquam Perit

Girl in a jacket
Message 9 of 32
2,314 Views

MI5
Level 94: Supreme
  • 151673 Posts
  • 649 Topics
  • 28840 Solutions
Registered:
Must be down for maintenance I guess.....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 10 of 32
2,307 Views