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My O2 app - update problems

Anonymous
Not applicable

on ‎17-11-2016 16:26

on ‎17-11-2016 16:26

After updating a couple of days ago, the app won't run - just gives a blue screen then crashes.  Lots of comments on Play Store from people with the same issue but I can't seem to find anything here ... S3 Mini running Android 4.2.2.

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Anonymous
Not applicable
In response to MI5

on ‎20-11-2016 16:45

on ‎20-11-2016 16:45

Indeed - especially as it's advertised on the O2 website as being compatible with v2.3 & later.

 

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MI5
Level 94: Supreme
In response to Anonymous
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on ‎20-11-2016 16:55

on ‎20-11-2016 16:55

@Anonymous wrote:

Indeed - especially as it's advertised on the O2 website as being compatible with v2.3 & later.

 

Should be fine if that's what it says.

I guess an update broke it but they should be able to fix it easy enough.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Anonymous
Not applicable
In response to MI5

on ‎01-12-2016 18:21

on ‎01-12-2016 18:21

Noticed v8.1 was on the App Store today so installed it - and it still has exactly the same problem - blue screen then crashes.

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