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Multisave showing blank page

Aviritz
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When I click on the Multisave tab the page is blank and I have no way of adding numbers to my group so they can get a 20 percent discount any idea how to solve this? I’ve tried on Mobile through the my02 app as well as on laptop/pc website and it’s always a blank page???

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MI5
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@Aviritz 

I've just tried and the setup pages are working fine, so the issue must be related to your account.

You need to contact O2.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X)  (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Aviritz
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I’ve checked with a friend who is having exactly the same issue 

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Aviritz
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IMG_0402.jpeg

 this is what it looks like 

Message 4 of 12
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MI5
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That would imply that you do not have any eligible numbers @Aviritz 

https://www.o2.co.uk/help/products-and-services/plans-and-tariffs/multisave

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Aviritz
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You are obviously not getting it, I have 5 or 6 numbers in my group that receive the discount but as stated I cannot see the information anymore nor can I add anyone to the group as the page is BLANK. I’m not the only person with this issue so what on earth is going on? 

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MI5
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Dunno mate.

Contact O2 Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 7 of 12
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andyg68uk
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Did you ever manage to get this resolved? I have the same issue and tried to raise it with O2 including emailing them a screenshot but its never been fixed.

Message 8 of 12
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Oxonian
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@andyg68uk 

If you want @Aviritz to see that question, it needs a tag thus ! 👍

Message 9 of 12
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MI5
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It's moved now @andyg68uk @Aviritz 

https://open.o2.co.uk/Registration

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 10 of 12
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