Multisave showing blank page

[Aviritz]

When I click on the Multisave tab the page is blank and I have no way of adding numbers to my group so they can get a 20 percent discount any idea how to solve this? I’ve tried on Mobile through the my02 app as well as on laptop/pc website and it’s always a blank page???

[Oxonian]

@Aviritz 
You need to tag whoever that post is aimed at, just like I have just tagged you ! 👍 

[Jls222]

I’m having the same issue. How do I resolve?

[pgn]

As done above, @Jls222 - you need to tag the Forum Manager, @Dave-O2 - he'll be back in on Tuesday and will probably ask you to use the Forum Private Message feature to send him some screenshots and other info so he can follow-up with the relevant O2 team. Good luck!

[andyg68uk]

@Aviritz The multisave page is still blank however I can see the 20% discount has now been applied (my most recent bill also shows it). Hopefully the team Dave has referred it to can eventually fix the access on the multisave page so I can add future Sims to it myself

[Dave-O2]

Morning @Jls222 

So i can help out with your discount query, can you please drop me a PM with some further details 👍

[PB1975]

Hi @Dave-O2 my multisave page is not loading on My O2 and neither is the O2 Open website. Please can you help. Thank you. 

[Dave-O2]

Afternoon @PB1975 

The website issues are currently being investigated, when this is fixed, i'll update the thread.

If you're looking to add discount, please drop me the mobile number via PM  👍

[PB1975]

This has now been resolved. Thanks you so much @Dave-O2 

[Aviritz]

This certainly has NOT been resolved at all, my page is still BLANK and I still cannot add people to my family group. 4 months and counting with this issue #pathetic have pm’d Dave