Is this genuine?

[Doyle]

I’ve had a text from this number +44 7385 701038
Saying payment could not be taken but there is no reason for this please confirm if this is the case?

[O2Karl · Accepted solution]

Hi @Doyle 

Thanks for flagging this it is a known scam we are aware of this. Thank you for sharing!

If you could forward the text message, including phone number or company name, to 7726. It won’t cost you anything and it means we can investigate the sender and then delete it.

Thank you again for sharing this message it will help other people when getting this text message.

[MI5]

@Doyle 

It's a well known scam.
Block the number and do not follow any links.
Forward the scam text to 7726 - It's free.
Other ways to report here including Action Fraud website
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice

To avoid further messages......
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229