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Fraud Scam

Anonymous
Not applicable

on ‎27-10-2023 22:42

on ‎27-10-2023 22:42

Hi can anyone help. I reported a scam thru email provided on my o2 account given regarding fraud. I even spoke to customer service on phone before to check my account was safe. I was told my account not been affected and all ok. So i contacted fraud over email just to be sure. I received a email from a scammer regarding my information that I asked for. How did they know this when went through correct procedure. Im so upset as my account and emails now affected. Dont know who i can now trust as getting scammed with whatever i do

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Anonymous
Not applicable
In response to jonsie

on ‎30-10-2023 23:36

on ‎30-10-2023 23:36

Lol really i have done everything asked when spoke to O2. 

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Anonymous
Not applicable
In response to jonsie

on ‎30-10-2023 23:43

on ‎30-10-2023 23:43

Amazing how you can all say that. Amount of posts you have all done why you so evolved?? Just adds to my information collected for taking further. So thank you! 

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pgn
Level 78: King of Kings
In response to Anonymous
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Registered:

on ‎31-10-2023 06:12

on ‎31-10-2023 06:12

1000008761.jpg

Click for O2's Social Media Team on X --||-- or on Facebook Messenger
NoAccountAccess

O2CommunityAward


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MI5
Level 94: Supreme
In response to Anonymous
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Registered:

on ‎31-10-2023 13:17

on ‎31-10-2023 13:17

@Anonymous wrote:

Amazing how you can all say that. Amount of posts you have all done why you so evolved?? Just adds to my information collected for taking further. So thank you! 

Can't wait to see where "further" you think you can take this or what you think you can gain from it.

Bye 🙄

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Oxonian
Level 39: Midshipman
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Registered:

on ‎31-10-2023 20:24

on ‎31-10-2023 20:24

@Anonymous 

 

The clue is in the name - "O2 Community".

 

Nobody on here works for O2 - everyone is a customer, albeit some are very knowledgeable customers. 

 

Your original problem, the reason why you posted, has now got lost in the "noise". Did you follow the advice given to you by @MI5 on Friday and do you require any more help ?   

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jonsie
Level 94: Supreme
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Registered:

on ‎31-10-2023 20:42

on ‎31-10-2023 20:42

@Anonymous means the OP has now left the community and deleted his/her account but comments are valid for future members to read

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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Oxonian
Level 39: Midshipman
In response to jonsie
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Registered:

on ‎31-10-2023 21:07

on ‎31-10-2023 21:07

Thanks @jonsie, never knew that ! 

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